We warmly welcome you to use the services provided by Cyberstar Information Co., Ltd. This privacy policy explains how our application accesses, collects, uses, and shares your personal and sensitive user data. We are committed to protecting your privacy and ensuring the security and confidentiality of your data under our management.
To safeguard your privacy rights, please read the following privacy policy carefully. Note that this policy may be updated periodically. We will not reduce the rights granted to you under this privacy policy without your explicit consent. Any changes to this policy will be published on this page, and for significant changes, we will provide clear notifications (e.g., via email).
If you have any questions regarding this privacy policy or matters related to personal data, please contact us via email at **service@cyberstar.com.tw**.
1. Principles of Data Collection and Usage
When you use our services, your data will not be shared with third parties or used for other purposes unless required by law. We take all reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Encryption technology and other security measures are used to ensure data safety. Depending on the functionality, we may collect and access the following types of data:
Personal Data:Including your name, email address, and contact number.
Account Information:Such as username and password.
Location Information:Such as GPS data and geographic location.
Device Information:Including device ID, IP address, and operating system type.
Collected personal data is used solely for internal purposes and includes the following objectives:
Providing and improving our services to ensure the best user experience.
Verifying your identity to prevent unauthorized access.
Responding to your inquiries and providing customer support.
Analyzing data to understand user behavior and preferences for market research.
Sending relevant notifications and advertisements (with an option to unsubscribe).
We value your privacy and data security and are committed to protecting and managing your personal data in compliance with applicable laws and regulations.
Data Retention
1.Retention Period:We retain your personal data only for the duration necessary to fulfill the purposes for which it was collected. The specific retention period varies based on the nature and purpose of the data. For example:
Customer account information is retained for as long as your account remains active.
Transaction records are retained as required by law.
2.Legal Requirements:In some cases, we may need to retain your data longer to comply with applicable laws or regulations, such as tax and accounting records.
3.Data Minimization:We retain only data that is relevant and necessary for its purposes and regularly review and delete data that is no longer needed.
Data Deletion
1.Deletion Requests:You may request the deletion of your personal data at any time. Upon receiving your request, we will take reasonable steps to delete the data.
2.Deletion Methods:Data will be securely deleted using methods such as encryption and permanent destruction to prevent unauthorized access or use.
3.Exceptions:In certain circumstances, such as legal obligations or ongoing litigation, we may not be able to delete your data immediately. Once these situations conclude, the data will be promptly deleted.
2. Disclosure of Personal Information
Except as described below or as required by law or government orders, we will not sell, rent, trade, or transfer your personal data, traffic data, or communication content to third parties without your consent:
(1) We may disclose your personal data if required by law, to protect our rights, to defend against claims, to combat fraud, to enforce our policies, or to protect the legitimate rights, property, or safety of others.
(2) With your consent, we may use detailed information about your activities within the app, including but not limited to traffic data, communications, and transaction details. You may withdraw your consent at any time.
(3) In the event of a business transition, such as a merger or acquisition, we will transfer your personal data to the new operator. If the new operator applies a different privacy policy, we will notify you in advance.
3. Applications
If you use additional features, plugins, or third-party applications (hereafter referred to as "applications") alongside our app, these third-party providers may access certain personal data. We do not control how these providers use your data. Please review the privacy policies or terms of use of such applications before installation.
4. External Links
Our app may include links to other websites. By clicking these links, you may leave our app and enter other sites. Our privacy policy does not apply to these external websites, and you should refer to their privacy policies for information.